I wish I could say that my pre-birthday lunch at Gymkhana was outstanding but that would be a lie. In a weird way I’ve been wanting to write up the meal and yet at the same time I’ve felt entirely unmotivated to do so due to our overall general experience.
I’ll start with the good. Good: the food.
We booked for lunch last Saturday – I’d been really looking forward to trying this restaurant but as they close on Sundays, finding a day that would work for both me and Blai had been a bit of a challenge. Anyway, this opportunity arose and we went for their lunch menu: 3 courses for £30.
Drinks! Our Angoor Sharbat was the better of our two nonalcoholic cocktails, being more unique, made of homemade spiced grape juice and seltzer. The Lemon Teaser was a lemon (and lemon thyme!) fizzy drink. I really liked their nonalcoholic offerings – all were interesting and there were plenty from which to choose.
Our meal started (or was supposed to start with as you’ll soon read) Cassava, Lentil & Potato Papads, Shrimp Chutney & Mango Chutney. I didn’t entirely understand until we received the basket that there would be two kinds of poppadoms here, with two distinctly different textures. I loved both.
And both chutneys served were mind blowing. The mango chutney was the finest I’d ever had while the shrimp one was an intensely savoury and unique condiment.
For our starters, we chose the Soft Shell Crab Jhalmuri, Samphire…
… and the Dosa, Chettinad Duck, Coconut Chutney. Both were excellent though the dosa just pipped the crab to the post. The crab was well spiced and tasty but that duck and dosa was really something.
Our main courses were the megastars of our lunch. Our Tandoori Chicken Chop, Mango Ginger, Leg Chat was amazing, easily the best tandoori chicken I’ve ever had. The chicken was just perfect, perfectly spiced, perfectly grilled, perfectly tender. And I must mention that ‘leg chat’, which was a tandoori spiced mixture of cooked and chopped chicken leg topped with crispy potato bits.
Our Hariyali Bream, Tomato Kachumber was also brilliant. This incredibly tender bream had been schmeared with a coriander paste and grilled and served with a fresh tomato relish; I’ve found the recipe online and hope to replicate at home one day!
To go with our main courses, our set lunches also included a side each of Dal Maharani (creamy lentils) and Saag Makkai (spinach and corn). I loved these additions, rounding out our Indian meal.
For carbs we were given a bread basket with a naan and roti and also a large bowl of basmati rice. They were particularly generous with the rice and we didn’t manage to finish that!
Desserts were very good indeed. A Rose & Rhubarb Kulfi Falooda was a ball of rose kulfi with rose petal jam, braised rhubarb, jelly bits, basil seeds and vermicelli, all served with a small pitcher of sweetened reduced milk for pouring over.
Ras Malai, Tandoori Peach Chutney was probably the finest ras malai I’ve ever had (clearly a theme throughout this meal) but I only wish that they’d been a little more generous with the fabulous chutney.
Overall, this was some of the finest Indian food we both had ever had and for that we were glad we tried the restaurant. The meal ended with these excellent passionfruit and chilli jellies but we almost didn’t get these as I mention below.
Now, the bad. Bad: the service. I’m not sure what it was about us but we were clearly getting shoddy service compared to those around us. I could see everything go flawlessly around us which really rubbed salt in the wound.
What we do not tend to expect from a one Michelin starred restaurant:
- Waiting ages to be served. Having to ask for menus.
- Receiving the first opening dish (the poppodoms and chutneys) after the second.
- Watching the waitpeople roll their eyes above the heads of diners.
- Waitpeople who try to clear our dishes about 2 minutes after we received them (yes, they were still half full).
- Waiting 15 minutes for a single espresso, especially when we have a time limit on the table.
- Being denied petit-fours, despite every table around us getting some. I only got them (the jellies above) after asking for them (and simultaneously making a complaint about service).
- Waitpeople who, in general, avoid you.
Now, each event taken in isolation could have been considered an honest oversight but taken all together, it was increasing clear that we had been judged for some reason and judged to be lacking in some way and thus treated differently from everyone else. I made a complaint to our waiter but his response left me feeling very uncomfortable and I perhaps regret not speaking directly to management.
The day after our meal, a generic “we value your feedback” email popped into my inbox. I took the opportunity to send detailed email feedback to the restaurant and to their credit, they apologised and said they’d spoken to the waitstaff mentioned. But the fact that it even happened in the first place….not on, Gymkhana. While the food was spectacular, the whole lunch left a distinctly bad taste in our mouths.
42 Albemarle Street
London W1S 4JH